Privacy Policy
PRIVACY POLICY
Last Updated: June 15, 2026
Thank you for choosing to be part of our community at Zoop Collective, Inc., a Delaware corporation, doing business as "Dooz" ("Dooz," "Company," "we," "us," or "our").
We operate an online publishing, commerce, and pre-order platform featuring illustrated comics, graphic novels, merchandise, digital products, and related offerings (the "Website" and "Services").
This Privacy Policy forms part of, and should be read together with, our User Terms of Service, Client Terms of Service, Content Guidelines, Age Verification & Adult Content Notice, 18 U.S.C. § 2257 Compliance Statement, and any applicable Services Agreement (collectively, the "Platform Documents"). In the event of a conflict between this Privacy Policy and another Platform Document, the applicable agreement governing the specific relationship shall control with respect to that subject matter.
We are committed to protecting your personal information and your right to privacy.
Because Dooz operates a publishing, commerce, and pre-order platform that may include mature-themed content and activities subject to enhanced legal, compliance, and safety obligations, certain information may be processed for purposes including age assurance, fraud prevention, identity verification, content moderation, and regulatory compliance that are not typical of all consumer websites.
We strive to minimize the collection and retention of sensitive information whenever possible and rely upon specialized third-party providers to perform certain verification and compliance functions.
IMPORTANT: The Website contains sexually explicit adult material. Access is strictly limited to individuals who are at least eighteen (18) years old, or the age of majority in their jurisdiction, whichever is higher.
If you do not agree with the terms of this Privacy Policy, please discontinue use of our Services immediately.
WHAT INFORMATION DO WE COLLECT?
A. Personal Information You Provide to Us
We collect personal information that you voluntarily provide when you:
• Register for an account;
• Place a pre-order or purchase products;
• Subscribe to marketing communications;
• Contact customer support;
• Participate in promotions, surveys, or community activities; or
• Otherwise interact with our Services.
Depending on your interaction with us, this information may include:
• Name;
• Email address;
• Mailing and billing address;
• Account username and password;
• Payment-related information processed by third-party payment processors;
• Age verification and identity verification outcomes, where applicable;
• Communications and support inquiries; and
• Other information you voluntarily provide to us.
If you participate in activities requiring identity verification, we may receive confirmation that verification has been completed, the method used, verification reference identifiers, and other limited compliance-related information necessary to administer the Services.
You represent that all personal information you provide is accurate, complete, and current.
B. Payment Data
We do not store full payment card numbers on our servers.
All payment transactions are processed through independent third-party payment processors and financial institutions. These providers collect, process, and store payment information in accordance with their own privacy policies, contractual obligations, and security standards.
We may retain limited payment-related metadata, including:
• Transaction identifiers;
• Payment status;
• Billing country;
• The last four digits of a payment card, where available; and
• Other limited information necessary for accounting, fraud prevention, dispute management, and legal compliance purposes.
C. Age Verification and Identity Verification Information
Because the Website contains mature content and operates in jurisdictions that impose age-verification obligations, we may implement age verification and identity verification procedures in connection with account registration, access to certain portions of the Website, purchases, participation in campaigns, fraud prevention efforts, legal compliance obligations, or other activities conducted through our Services.
Verification requirements may vary depending upon factors including:
• Your jurisdiction;
• The nature of the activity involved;
• Applicable laws and regulations;
• Payment processor and card network requirements;
• Fraud prevention considerations; and
• Our internal compliance policies.
Verification services may be performed by independent third-party providers selected by Dooz.
Such providers may request:
• Government-issued identification;
• Biometric confirmation;
• Liveness detection;
• Age estimation technologies;
• Database verification; or
• Other information reasonably necessary to establish eligibility, age, identity, or compliance.
Dooz does not retain copies of government-issued identification documents, biometric templates, or similar verification materials submitted during these processes.
Instead, such information is collected, processed, and stored by the applicable third-party verification provider in accordance with its own privacy practices and applicable law.
Dooz may retain only verification outcomes, associated reference information, and records reasonably necessary to demonstrate compliance, administer the Services, investigate fraud, and protect the Platform.
D. Information Automatically Collected
When you visit or use our Website, we automatically collect certain technical and usage information, which may include:
• IP address;
• Browser type and device characteristics;
• Operating system;
• Referring URLs;
• Pages viewed and interactions with the Services;
• Date and time stamps;
• Approximate geographic location derived from IP address; and
• Device identifiers and similar technical information.
We use this information for purposes including:
• Fraud detection and prevention;
• Security monitoring;
• Content moderation and compliance efforts;
• Analytics and service improvement;
• Troubleshooting and operational support; and
• Maintaining the safety and integrity of the Platform.
E. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
• Maintain secure sessions;
• Remember account preferences;
• Analyze traffic and usage patterns;
• Prevent fraud and abuse;
• Improve the functionality of our Services; and
• Deliver targeted advertising where permitted by applicable law.
You may disable cookies through your browser settings. However, certain features of the Services may not function properly if cookies are disabled.
HOW DO WE USE YOUR INFORMATION?
We process personal information based upon:
• Performance of a contract;
• Legitimate business interests;
• Legal and regulatory compliance obligations; and
• Your consent, where required.
We use your information to:
• Create and manage accounts;
• Process purchases and fulfill pre-orders;
• Communicate order updates and campaign developments;
• Provide customer support;
• Enforce our Terms of Service and Content Guidelines;
• Detect fraud, abuse, disputes, and unauthorized activity;
• Conduct age verification and identity verification;
• Demonstrate compliance with applicable laws, payment processor obligations, and card network requirements;
• Investigate fraud, abuse, and suspicious activity;
• Maintain records necessary to support verification and compliance efforts;
• Enforce age restrictions;
• Improve and develop our Services; and
• Comply with legal, accounting, tax, and regulatory obligations.
We may also use aggregated, anonymized, or de-identified information for analytics, reporting, and business development purposes.
ADULT CONTENT AND SENSITIVE NATURE OF SERVICES
The Website may contain sexually explicit illustrated content intended solely for adults.
By using the Website, you acknowledge that:
• You understand the nature of certain content available through the Services;
• You access such content voluntarily;
• You are legally permitted to view such material in your jurisdiction; and
• You understand that enhanced compliance measures, including age assurance, fraud prevention, identity verification, and moderation practices, may apply to certain activities conducted through the Platform.
We do not knowingly collect personal information from individuals under eighteen (18) years of age.
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We may share personal information in the following circumstances:
Service Providers
We may share information with service providers that assist us in operating the Services, including payment processors, hosting providers, analytics providers, fraud prevention vendors, customer support platforms, shipping partners, and other operational vendors.
These providers are contractually required to safeguard personal information and process it only as necessary to provide services to Dooz.
Verification and Compliance Providers
We may share personal information with third-party providers that assist us in conducting age verification, identity verification, fraud prevention, sanctions screening, moderation activities, and other compliance-related functions.
These providers are contractually obligated to safeguard personal information and process such information only as necessary to provide services to Dooz and comply with applicable law.
Campaign Runners
Because Campaign Runners are responsible for the production and fulfillment of campaign products, we may share limited customer information reasonably necessary to facilitate fulfillment, customer support, campaign administration, and legal compliance.
This information may include:
• Customer name;
• Shipping address;
• Email address;
• Order details; and
• Customer service information related to the applicable order.
Campaign Runners are contractually required to use such information solely for:
• Product fulfillment;
• Customer support communications related to the applicable campaign or order;
• Campaign administration;
• Legal compliance; and
• Related recordkeeping obligations.
Campaign Runners may not use customer information for unrelated purposes, including independent marketing activities, unless the customer has separately provided consent.
Dooz does not provide Campaign Runners with:
• Full payment card numbers;
• Sensitive payment credentials;
• Government-issued identification documents;
• Biometric data;
• Age verification materials; or
• Identity verification materials.
Legal Compliance
We may disclose personal information when we believe disclosure is necessary or appropriate to:
• Comply with applicable laws, regulations, legal processes, or governmental requests;
• Respond to court orders, subpoenas, or regulatory investigations;
• Enforce our Platform Documents;
• Detect, investigate, prevent, or address fraud, security incidents, illegal activity, or violations of our policies;
• Protect the rights, property, and safety of Dooz, our users, Campaign Runners, business partners, or the public; or
• Exercise or defend legal claims.
Business Transfers
We may disclose or transfer personal information in connection with:
• A merger;
• Acquisition;
• Financing transaction;
• Reorganization;
• Bankruptcy proceeding;
• Sale of company assets; or
• Other corporate transaction involving all or a portion of our business.
If such a transaction occurs, personal information may be transferred as part of the transaction, subject to applicable legal requirements.
No Sale of Personal Information
We do not sell personal information for monetary consideration.
We also do not knowingly share personal information for cross-context behavioral advertising in circumstances where applicable law would require an opportunity to opt out without first providing such rights.
INTERNATIONAL DATA TRANSFERS
Our Services are operated primarily from the United States.
If you access the Website from outside the United States, please be aware that your information may be transferred to, stored in, and processed in jurisdictions that may have data protection laws different from those in your country of residence.
Where required by applicable law, we implement safeguards designed to protect personal information transferred internationally, including:
• Standard Contractual Clauses approved by relevant authorities;
• Equivalent lawful transfer mechanisms;
• Contractual commitments with service providers; and
• Other safeguards recognized under applicable law.
By using the Services, you understand that your personal information may be transferred internationally in accordance with this Privacy Policy.
HOW LONG DO WE KEEP YOUR INFORMATION?
We retain personal information only for as long as reasonably necessary to:
• Maintain and administer accounts;
• Process transactions and fulfill orders;
• Provide customer support;
• Comply with tax, accounting, and legal obligations;
• Detect and prevent fraud and abuse;
• Resolve disputes;
• Demonstrate compliance with applicable laws and contractual obligations; and
• Exercise or defend legal claims.
Certain transaction, verification outcome, dispute, fraud prevention, and compliance records may be retained for up to seven (7) years, or longer where required or permitted by applicable law.
Dooz does not establish retention periods for government-issued identification documents, biometric templates, or similar verification materials maintained exclusively by independent verification providers.
When personal information is no longer required for the purposes described in this Privacy Policy, we will delete, anonymize, or otherwise securely dispose of such information in accordance with applicable law and our record retention practices.
HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement appropriate technical, administrative, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.
Such safeguards may include:
• SSL/TLS encryption;
• Secure payment tokenization;
• Role-based access controls;
• Restricted access to compliance records;
• Vendor due diligence procedures;
• Contractual security requirements imposed upon service providers;
• Authentication and authorization measures;
• Monitoring designed to detect unauthorized access or misuse; and
• Reasonable security practices appropriate to the nature of the information processed.
However, no method of transmission over the Internet and no method of electronic storage can be guaranteed to be completely secure.
Accordingly, while we strive to use commercially reasonable means to protect your information, we cannot guarantee its absolute security.
DO WE COLLECT INFORMATION FROM MINORS?
No.
The Website is intended solely for individuals who are at least eighteen (18) years old, or the age of majority in their jurisdiction, whichever is higher.
We do not knowingly collect, solicit, or maintain personal information from individuals under the age of eighteen (18).
If we become aware that we have collected personal information from an individual under the applicable age threshold, we will take reasonable steps to delete such information as promptly as practicable.
If you believe that a minor has provided personal information to us, please contact us at:
hello@wearezoop.com
YOUR PRIVACY RIGHTS
Depending on your jurisdiction, including California, the European Economic Area ("EEA"), the United Kingdom ("UK"), and other jurisdictions providing privacy rights by law, you may have the right to:
• Access the personal information we maintain about you;
• Request correction of inaccurate or incomplete personal information;
• Request deletion of personal information, subject to applicable exceptions;
• Restrict or object to certain processing activities;
• Request portability of personal information, where applicable;
• Withdraw consent where processing is based upon consent;
• Opt out of marketing communications; and
• Exercise any additional rights afforded under applicable law.
To exercise your privacy rights, please contact us at:
Email: hello@wearezoop.com
We may request information reasonably necessary to verify your identity before fulfilling a request.
Certain information may be retained notwithstanding deletion requests where necessary to:
• Comply with legal obligations;
• Maintain fraud prevention records;
• Resolve disputes;
• Demonstrate compliance;
• Complete ongoing transactions;
• Exercise or defend legal claims; or
• Protect the safety, security, and integrity of the Services.
We will respond to verified requests within the timeframes required by applicable law.
GDPR ARTICLE 13 & 14 DISCLOSURES (EEA / UK USERS)
If you are located in the European Economic Area ("EEA") or the United Kingdom ("UK"), the following additional disclosures apply.
Data Controller
The data controller responsible for your personal information is:
Zoop Collective, Inc., a Delaware corporation, doing business as "Dooz"
hello@wearezoop.com
Legal Bases for Processing
We process personal data under one or more of the following lawful bases:
Performance of a Contract
To create and manage accounts, process purchases and pre-orders, provide customer support, and administer the Services.
Legitimate Interests
For fraud prevention, platform security, service improvement, moderation activities, analytics, dispute management, business operations, and enforcement of our Platform Documents.
Legal Obligation
To comply with tax, accounting, consumer protection, payment processing, age assurance, law enforcement, regulatory, and other legal requirements.
Consent
Where required by law, including certain marketing communications, optional cookies, or specific verification mechanisms.
Categories of Personal Data Processed
We may process categories of information including:
• Identity and contact information;
• Account credentials;
• Transaction and payment metadata;
• Device and usage information;
• Communications and support inquiries;
• Age verification outcomes and identity verification outcomes; and
• Other information described in this Privacy Policy.
Recipients of Personal Data
Personal information may be disclosed to:
• Payment processors and financial institutions;
• Hosting and infrastructure providers;
• Fraud prevention vendors;
• Identity verification providers;
• Age verification providers;
• Moderation providers;
• Other compliance service providers;
• Analytics and support providers;
• Professional advisors, including legal and accounting advisors;
• Campaign Runners, solely to the extent reasonably necessary for fulfillment, customer support, campaign administration, and related legal compliance obligations; and
• Government authorities or regulators when legally required.
International Transfers
Where personal information is transferred outside the EEA or UK, we implement safeguards designed to protect such information, including:
• Standard Contractual Clauses ("SCCs");
• Equivalent lawful transfer mechanisms; and
• Other safeguards recognized under applicable law.
Data Retention
We retain personal information only for as long as reasonably necessary for contractual performance, legal compliance, fraud prevention, dispute resolution, legitimate business purposes, and the purposes described in this Privacy Policy.
Supervisory Authorities
If you believe we are processing your personal information unlawfully, you may have the right to lodge a complaint with your local supervisory authority.
We will respond to verified data subject requests within the timeframes required by applicable law.
CALIFORNIA PRIVACY RIGHTS (CCPA / CPRA)
If you are a California resident, you may have rights under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), including the right to request:
• Disclosure of categories of personal information collected;
• Disclosure of categories of personal information disclosed;
• Access to specific pieces of personal information maintained about you;
• Correction of inaccurate personal information;
• Deletion of personal information, subject to applicable exceptions;
• Information regarding categories of third parties with whom personal information has been shared; and
• Information regarding the categories of personal information disclosed to verification providers, moderation providers, and compliance vendors, subject to applicable legal exceptions.
We do not sell personal information for monetary consideration.
We will not discriminate against you for exercising rights afforded under applicable law.
To exercise applicable California privacy rights, please contact:
hello@wearezoop.com
DO-NOT-TRACK SIGNALS
Certain web browsers incorporate "Do-Not-Track" features that signal your preference regarding online tracking.
At this time, there is no universally accepted standard governing such signals.
Accordingly, we do not currently respond to browser Do-Not-Track signals.
If applicable laws establish standards requiring recognition of such signals in the future, we may revise our practices accordingly.
THIRD-PARTY LINKS
The Website may contain links to third-party websites, applications, or services that are not operated or controlled by Dooz.
We are not responsible for the privacy practices, security practices, content, or policies of third parties.
We encourage users to review the privacy policies of third-party services before providing personal information to them.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in:
• Our Services;
• Applicable laws and regulations;
• Verification and moderation practices;
• Payment processor obligations;
• Industry standards; and
• Operational needs.
Changes will be reflected by updating the "Last Updated" date at the beginning of this Privacy Policy.
Material changes may also be communicated through the Website or other appropriate means where required by law.
Continued use of the Services following the effective date of an updated Privacy Policy constitutes acknowledgment of the revised Policy.
CONTACT US
If you have questions regarding this Privacy Policy, wish to exercise applicable privacy rights, or would like to contact us regarding our privacy practices, please contact:
Zoop Collective, Inc., a Delaware corporation, doing business as "Dooz"
835 Wilshire Boulevard
Suite 500
Los Angeles, CA 90017
General Inquiries:
hello@wearezoop.com
Privacy Requests:
hello@wearezoop.com
This Privacy Policy forms part of, and should be read in conjunction with, the User Terms of Service, Client Terms of Service, Content Guidelines, Age Verification & Adult Content Notice, 18 U.S.C. § 2257 Compliance Statement, and any applicable Services Agreement.
Collectively, these documents constitute the legal framework governing access to and use of the Website and Services.
END OF PRIVACY POLICY