Client Terms of Service
Zoop Collective, Inc., a Delaware corporation, doing business as “Dooz”
Client (Creator) Terms of Service
The following terms and conditions constitute a legal agreement between you, including any members of your team (collectively, “you” or “Creator”), and the Company and its affiliates (collectively, “Company,” “we,” “us,” or “our”). These Client Terms of Service (“Client Terms”), together with the Company User Terms of Service, Privacy Policy, Content Guidelines, and any applicable written Services Agreement, govern your use of the Company website, mobile applications, and all related services (collectively, the “Platform” or “Services”).
If there is a conflict between these Client Terms and any other Company policy, these Client Terms shall control with respect to Creator obligations.
The original language of these Terms is English. In the event of any conflict between a translated version and the English version, the English version shall control.
1. Description of Services (Pre-Order Marketplace)
The Platform provides a hosted e-commerce marketplace that enables creators and publishers to market and offer illustrated projects and related goods ("Goods") to customers on a pre-order basis.
The Company:
• Does not create, author, manufacture, or control your Goods;
• Does not guarantee funding levels, production success, timelines, or delivery;
• Does not act as a crowdfunding intermediary or escrow agent;
• Does not assume responsibility for production or fulfillment unless expressly agreed in a separate written agreement.
You acknowledge that all pre-orders placed for your Goods create a direct contractual relationship between you and the purchaser.
1A. Marketplace Structure; Creator as Seller
The Website operates as a marketplace platform. Client acknowledges and agrees that Client is the seller of record for all pre-orders and products offered through the Services.
Client enters into a direct sales contract with customers who place pre-orders for Client’s products. Company does not take title to Client’s products and does not act as the manufacturer or seller of record unless expressly agreed in a separate written Services Agreement.
Client is solely responsible for:
• Product creation and content
• Legal compliance of all content and products
• Production timelines
• Shipping and fulfillment
• Warranty obligations
• Customer service related to the product
• Refund obligations where applicable under law
Company acts solely as a limited commercial agent and payment collection facilitator on Client’s behalf. Creator authorizes Dooz to upload, display, and distribute the Creator’s submitted content on the Creator’s behalf.
2. Eligibility & Account Requirements
You must be at least eighteen (18) years of age and legally able to enter binding contracts.
You agree to provide accurate, current, and complete information during registration and to maintain the security of your account credentials. You are fully responsible for all activity conducted under your account, including actions of team members.
The Company may suspend or terminate accounts at its sole discretion and may withhold unpaid amounts in the event of a violation of these Terms.
3. Adult Content & Legal Compliance Representations
Because the Platform distributes adult-oriented illustrated content, you expressly represent and warrant that:
• All content submitted is fully illustrated or fictional and does not depict real persons;
• No content depicts minors in any sexual, nude, suggestive, or compromising context, including fictional or fantasy depictions;
• No content depicts sexual assault, rape, sexual abuse, incest, coercion, bestiality, necrophilia, or other illegal acts;
• Your content complies with all applicable obscenity, adult content, and distribution laws in all jurisdictions where it is offered;
• You have obtained all necessary intellectual property rights, licenses, permissions, and releases.
Client represents and warrants that all content is fully illustrated and does not depict real persons. Client further represents that no photographic, live-action, or real-person depictions are included in any uploaded materials.
If Client ever submits non-illustrated content, Client warrants that all required age verification records, model releases, and compliance documentation required under 18 U.S.C. §2257 and card scheme regulations are maintained and available immediately upon request.
You acknowledge that the Company relies entirely on your representations and does not independently verify the legality of your content.
4. Creator Responsibility for Pre-Orders & Fulfillment
You acknowledge and agree that:
• All pre-orders constitute binding obligations to deliver the promised Goods;
• You are solely responsible for production, manufacturing, quality control, and fulfillment;
• You remain obligated to fulfill all valid pre-orders regardless of funding amount;
• If funds raised are insufficient, you must personally cover any shortfall;
• The Company bears no responsibility for delays, non-delivery, or production failures.
The Company is not liable for disputes between you and purchasers.
5. Payment Processing & Payouts
Payments are processed by independent, adult-content-friendly third-party payment processors.
You acknowledge that:
• Processors may impose reserves, rolling holds, fees, or transaction limits;
• Processors may suspend or terminate accounts at their discretion;
• Chargebacks, refunds, reversals, fines, or penalties are your sole responsibility.
The Company may deduct chargebacks, processor fees, penalties, or other losses from your payouts.
Payouts will be issued via bank transfer or other pre-agreed upon methods once minimum thresholds are met, as determined by the Company or applicable Services Agreement. The Company may hold funds in a pending status for risk management purposes.
Dooz charges a platform fee equal to 8% of the gross funds raised by a campaign.
This fee covers access to and use of the Dooz platform, including administrative support, customer support, campaign hosting, and certain pledge management functionality. It also helps offset recurring payment processing infrastructure costs that are shared across all creators.
The platform fee is separate from and in addition to any applicable payment processing or credit card transaction fees, which are charged per purchase and may vary depending on the payment processor.
If overpayments occur, the Company may offset future payouts or require reimbursement.
6. Pricing & Orders
You agree that pricing displayed on the Platform shall govern customer transactions. You may not impose separate or conflicting terms on customers without Company approval.
The Company reserves the right to edit listings to ensure compliance with applicable laws, processor requirements, or Platform standards.
7. Refunds & Chargebacks
You may voluntarily issue refunds at your discretion. However, you remain financially responsible for any refund, chargeback, dispute, or related fee.
Improper fulfillment or failure to deliver may result in:
• Withholding of funds;
• Account suspension or termination;
• Recovery of damages or losses.
8. Taxes
You are solely responsible for determining, collecting, reporting, and remitting any taxes, VAT, duties, or other governmental charges applicable to your sales.
The Company does not assume responsibility for tax calculation or remittance unless expressly required by law.
9. Intellectual Property
You retain ownership of your content but grant the Company a worldwide, non-exclusive, royalty-free license to host, display, reproduce, distribute, and promote your Goods in connection with the Platform.
You agree to indemnify and hold harmless the Company from any intellectual property claims arising from your content.
10. Confidentiality
The Company will treat your source files as confidential and will not disclose them except as required by law or necessary to provide Services.
11. Indemnification
You agree to defend, indemnify, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including attorneys’ fees) arising from:
• Your content;
• Your breach of these Terms;
• Your violation of any law;
• Your failure to fulfill pre-orders;
• Any product liability, warranty, or consumer protection claim;
• Payment disputes or chargebacks.
This obligation survives termination.
12. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for indirect, incidental, special, consequential, or punitive damages.
The Company’s maximum aggregate liability shall not exceed the total fees retained by the Company from the sale of your Goods in the twelve (12) months preceding the claim.
13. Termination
The Company may suspend or terminate your account at any time for any reason, including violation of these Terms, legal risk, or payment processor concerns.
Upon termination, outstanding obligations to customers remain your responsibility.
14. Governing Law
These Terms shall be governed by the laws of the State of California, USA, without regard to conflict of law principles.
Any disputes shall be brought exclusively in the state or federal courts located in Los Angeles, California.
15. Modifications
The Company may update these Terms at any time. Continued use of the Platform constitutes acceptance of the revised Terms.
By using the Platform as a Creator, you acknowledge that you have read, understood, and agree to be bound by these Client Terms of Service.