Zoop Collective, Inc., a Delaware corporation, doing business as "Dooz"
User Terms of Service
Effective Date: March 1st 2026
PLEASE READ THESE TERMS CAREFULLY. THIS PLATFORM CONTAINS ADULT-ORIENTED MATERIAL.
1. Acceptance of Terms
Welcome to the Company website (the "Website").
By accessing or using the Website, creating an account, browsing content, or placing a pre-order, you acknowledge that you have read, understood, and agree to be bound by these User Terms of Service ("Terms"), the Company Privacy Policy, and any other policies or guidelines incorporated by reference.
If you do not agree to these Terms, you must not access or use the Website.
2. Nature of the Platform (Pre-Order Marketplace)
The Company operates an online marketplace that allows independent creators to list illustrated projects for pre-order. The Company:
Does not create, author, or control creator content
Does not guarantee completion, quality, or delivery of any project
Is not a crowdfunding platform and does not hold funds in escrow
When you place a pre-order, you are purchasing directly from the creator, not the Company. The creator is solely responsible for producing and delivering the product.
3. Adult Content Acknowledgment & Age Requirements
3.1 Adult Material
The Website contains sexually explicit, erotic, and adult-oriented illustrated content intended solely for adults.
By accessing the Website, you represent and warrant that:
You are at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher)
You are legally permitted to view adult material in your jurisdiction
You understand that content may be explicit, offensive, or objectionable
The Company makes no guarantee regarding the suitability of any content for any particular user.
3.2 Parental Responsibility
The Company is not responsible for access by minors. It is the responsibility of parents and guardians to restrict access to adult material.
4. Account Registration & Security
To access certain features, you may be required to create an account. You agree to:
Provide accurate and complete information
Maintain the confidentiality of your login credentials
Accept responsibility for all activity under your account
The Company is not liable for losses resulting from unauthorized account use.
5. User Conduct
You agree not to:
Use the Website for unlawful purposes
Attempt to circumvent security or access restrictions
Use automated systems (bots, scrapers, spiders)
Harass, threaten, or impersonate others
Collect personal data from other users
The Company may suspend or terminate accounts at its sole discretion.
5.a Community
Company monitors user comments, chat functions, and interactive features to prevent content that violates card scheme regulations, applicable laws, or our Content Guidelines.
Company reserves the right to remove any user-generated content that contains prohibited material, including but not limited to references to illegal conduct, abuse, minors, or other restricted content categories.
6. Intellectual Property
All Website content, excluding creator submissions, is owned by or licensed to the Company and is protected by intellectual property laws.
You may not reproduce, distribute, or exploit content without prior written permission from the rights holder.
6a. Content Complaint & Removal Procedure
Company maintains a procedure for content removal requests, including claims relating to copyright infringement, non-consensual content, or illegal material.
Requests must be submitted to: hello@wearezoop.com
Copyright or consensual removal requests will be reviewed and addressed within seven (7) business days.
Allegations of illegal content will be reviewed and acted upon immediately.
Company reserves the right to remove or disable access to content pending investigation.
7. User Submissions
Creators and users remain solely responsible for their submitted content. The Company does not endorse, verify, or guarantee any user submission.
By submitting content, you grant the Company a limited, non-exclusive, royalty-free license to display and promote the content in connection with the Website.
8. Marketplace Relationship; Seller of Record
The Website operates as an online marketplace platform. Unless expressly stated otherwise in a separate written agreement, all pre-orders and product sales are entered into directly between the customer and the applicable creator (the "Seller").
Company is not the seller of record for creator products and does not take title to, manufacture, or control the products offered by creators. Company acts solely as a limited commercial agent and payment collection facilitator on behalf of creators.
The creator is solely responsible for product creation, content, production timelines, quality, legal compliance, shipping, fulfillment, warranties, customer communications related to the product, and any applicable refunds unless otherwise expressly agreed in writing.
Company is not responsible for delays, production failures, cost overruns, or creator non-performance.
9. Pre-Orders, Payments & No Refunds
9.1 Payments
Payments are processed by third-party, adult-content-friendly payment processors. The Company does not control payment processor decisions, fees, reserves, or delays.
9.2 Cancellation and Refund Requests
ALL PRE-ORDERS ARE FINAL. THE COMPANY DOES NOT OFFER REFUNDS.
Any refund requests must be directed to the creator. The Company does not guarantee creator performance.
Customers seeking to cancel a pre-order or request a refund must contact the applicable creator directly through the contact information provided on the campaign page or via Company's support page at hello@wearezoop.com.
Company may assist in transmitting refund requests but is not obligated to issue refunds on behalf of creators unless otherwise required by law or a separate written agreement.
Refund eligibility, timing, and conditions are determined by the creator, subject to applicable consumer protection laws.
9.3 Chargebacks
You agree not to initiate chargebacks except in cases of fraud. Improper chargebacks may result in account termination.
9.4 Shipping Policy
Creators are responsible for production and shipment of products. Estimated delivery timelines will be displayed on each campaign page. Shipping fees (if applicable) will be disclosed at checkout. The list of countries available for shipping will match the country list presented at checkout. Company is not responsible for shipping delays caused by creators, carriers, customs, or force majeure events.
10. Third-Party Links
The Website may contain links to third-party sites. The Company is not responsible for third-party content, policies, or practices.
11. Disclaimer of Warranties
THE WEBSITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES.
THE COMPANY'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (USD $100).
13. Indemnification
You agree to indemnify and hold harmless the Company from any claims arising from:
Your use of the Website
Your violation of these Terms
Your interaction with creators or content
14. International Use
The Website is operated from the United States. Users accessing the Website from other jurisdictions do so at their own risk and are responsible for compliance with local laws.
14A. EU / UK Consumer Rights Notice
If you are a consumer located in the European Union or the United Kingdom, the following additional terms apply.
14A.1 Pre-Orders & Production Timing
Products offered through the Website are sold on a pre-order basis. This means that:
Products may not yet be manufactured at the time a pre-order is placed
Production typically begins after the pre-order period closes
Estimated delivery dates are provided in good faith but are not guaranteed
Delays, changes in production schedules, or non-completion of a project are risks inherent to pre-orders and are the sole responsibility of the creator.
14A.2 Statutory Consumer Rights
Nothing in these Terms is intended to exclude or limit any mandatory consumer rights that cannot be waived under applicable EU or UK law.
Where statutory rights apply, such rights exist solely between you and the creator, who is the seller and merchant of record. The Company is not a party to the sales contract between you and any creator.
14A.3 Withdrawal & Cancellation Rights
Any statutory right of withdrawal or cancellation, to the extent it applies, must be exercised directly with the creator in accordance with applicable law.
The Company does not process cancellations, refunds, or returns and does not guarantee that a creator will offer discretionary refunds beyond what is legally required.
14A.4 Cross-Border Transactions
Creators may be located outside your country of residence. You acknowledge that:
Cross-border transactions may involve longer delivery times
Import duties, VAT, customs fees, or other taxes may apply
All such charges are the responsibility of the purchaser
15. Arbitration & Governing Law
These Terms are governed by the laws of the State of California, USA.
Any dispute shall be resolved through binding confidential arbitration in Los Angeles, California, under the rules of the American Arbitration Association.
16. Modifications
The Company may modify these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.
17. Entire Agreement
These Terms, together with the Privacy Policy and posted guidelines, constitute the entire agreement between you and the Company.