User Terms of Service
ZOOP COLLECTIVE, INC., A DELAWARE CORPORATION, DOING BUSINESS AS "DOOZ"
USER TERMS OF SERVICE
Effective Date: June 15, 2026
PLEASE READ THESE TERMS CAREFULLY. THIS PLATFORM CONTAINS ADULT-ORIENTED MATERIAL.
These User Terms of Service ("Terms") govern your access to and use of the Dooz platform (the "Platform"), operated by Zoop Collective, Inc., a Delaware corporation doing business as "Dooz" ("Dooz," "Company," "we," "us," or "our").
By accessing or using the Platform, creating an account, browsing content, participating in campaigns, placing pre-orders, purchasing products, or otherwise interacting with the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional policies incorporated by reference.
If you do not agree to these Terms, you may not access or use the Platform.
PLATFORM OVERVIEW
Dooz operates an online publishing, commerce, and pre-order platform that connects customers with independent Campaign Runners offering illustrated content, publications, merchandise, digital products, and related goods.
For purposes of these Terms, a "Campaign Runner" means the individual or entity responsible for operating a campaign on the Platform, including independent publishers, artists, writers, studios, licensors, production partners, or other authorized representatives.
Campaigns offered through the Platform frequently involve products and projects that are still in development and offered on a pre-order basis.
Dooz serves as the Merchant of Record for transactions completed through the Platform. As Merchant of Record, Dooz processes payments, administers customer transactions, coordinates customer support, and manages disputes and resolutions relating to purchases made through the Platform.
Campaign Runners remain responsible for developing, producing, and fulfilling their campaigns and associated products.
Because many campaigns involve creative development, manufacturing, printing, production, and fulfillment processes that may evolve over time, customers acknowledge that campaign details, estimated timelines, specifications, rewards, and fulfillment expectations may change.
Dooz cannot guarantee that every campaign will be completed exactly as originally described or within estimated timelines.
Dooz and Campaign Runners will make commercially reasonable efforts to communicate material updates and keep customers informed throughout the life of a campaign.
ADULT CONTENT ACKNOWLEDGMENT AND AGE REQUIREMENTS
The Platform may contain sexually explicit, erotic, and adult-oriented illustrated content intended solely for adults.
By accessing or using the Platform, you represent and warrant that:
• You are at least eighteen (18) years of age, or the age of majority in your jurisdiction, whichever is greater;
• You are legally permitted to access adult-oriented material under the laws applicable to you;
• You understand that the Platform may contain content that some users may consider explicit, offensive, objectionable, or unsuitable; and
• You assume responsibility for your decision to access such material.
Dooz makes no representation or warranty regarding the suitability of any content for any particular user.
Parents and guardians are responsible for restricting access to adult-oriented material by minors under their supervision.
3. AGE VERIFICATION AND IDENTITY VERIFICATION
In order to comply with applicable laws, regulations, payment processor requirements, card network obligations, fraud prevention practices, and internal compliance policies, Dooz may require users to complete age verification and/or identity verification procedures in connection with account registration, access to certain portions of the Platform, purchases, participation in campaigns, or other activities conducted through the Platform.
Verification requirements may vary depending upon factors including:
• The user's jurisdiction;
• The nature of the activity involved;
• Applicable legal or regulatory obligations;
• Payment processor or card network requirements;
• Fraud prevention considerations; and
• Dooz's operational and compliance policies.
Verification may be conducted by independent third-party service providers selected by Dooz.
Such providers may request government-issued identification, biometric confirmation, liveness detection, database verification, age estimation technologies, or other information reasonably necessary to establish eligibility, identity, age, or compliance.
Dooz does not retain copies of government-issued identification documents, biometric templates, or similar verification materials submitted during these processes.
Such information is collected, processed, and stored by the applicable third-party verification provider in accordance with its own privacy practices and applicable law.
Dooz may retain only verification outcomes, associated reference information, and records reasonably necessary to demonstrate compliance, administer the Platform, and protect against fraud and abuse.
Certain portions of the Platform may not be available until required verification procedures have been completed.
ACCOUNT REGISTRATION AND SECURITY
Certain features of the Platform may require registration of an account.
You agree to provide accurate, current, and complete information during registration and to maintain and promptly update such information as necessary.
You are responsible for maintaining the confidentiality of your login credentials and for all activities occurring under your account.
You agree to notify Dooz promptly of any unauthorized access to or use of your account.
Dooz shall not be responsible for losses arising from unauthorized use of your account resulting from your failure to maintain appropriate account security.
USER CONDUCT
You agree that you will not:
• Use the Platform for unlawful purposes;
• Violate applicable laws or regulations;
• Attempt to circumvent security measures, verification systems, or access controls;
• Interfere with the operation of the Platform;
• Use automated tools, bots, spiders, scrapers, or similar technologies without authorization;
• Harass, threaten, impersonate, or abuse other users;
• Collect personal information about other users without authorization;
• Engage in fraudulent, deceptive, or abusive conduct; or
• Use the Platform in any manner that could damage, disable, overburden, or impair its operation.
Dooz reserves the right to investigate suspected violations of these Terms and take appropriate action consistent with applicable law.
COMMUNITY STANDARDS AND CONTENT SAFETY
Dooz is committed to maintaining a safe, lawful, and compliant environment for customers, Campaign Runners, and business partners.
To comply with applicable laws, card network rules, payment processor requirements, and Platform policies, Dooz may utilize automated technologies, human review, and independent third-party moderation services to review content made available through the Platform.
Such review may include screening for:
• Illegal content;
• Non-consensual content;
• Intellectual property violations;
• Material involving minors or apparent minors;
• Content prohibited by applicable law;
• Fraudulent or deceptive activity;
• Restricted content categories under payment processor or card network requirements; and
• Violations of Platform policies and guidelines.
Dooz reserves the right to reject, remove, restrict, disable access to, or require modification of content that Dooz reasonably believes may violate applicable requirements.
The use of moderation technologies and review procedures does not guarantee that all prohibited content will be detected, prevented, or removed.
INTELLECTUAL PROPERTY
All Platform content, excluding content submitted by Campaign Runners and users, is owned by or licensed to Dooz and is protected by applicable intellectual property laws.
Campaign Runners and users retain ownership of their respective submissions.
You may not reproduce, distribute, publicly display, modify, create derivative works from, exploit, or otherwise use Platform content without authorization from the applicable rights holder.
By submitting content to the Platform, users grant Dooz a limited, non-exclusive, worldwide, royalty-free license to host, display, reproduce, promote, distribute, and otherwise use such content solely in connection with operating, marketing, and administering the Platform and related services.
CONTENT COMPLAINTS AND REMOVAL REQUESTS
Dooz maintains procedures for receiving, reviewing, and responding to reports involving content made available through the Platform.
Requests may include, without limitation:
• Claims of copyright infringement;
• Allegations of non-consensual content;
• Reports of unlawful material;
• Allegations involving minors or prohibited sexual content;
• Trademark complaints;
• Fraudulent or deceptive campaign activity; and
• Violations of Platform policies or applicable law.
Reports may be submitted to:
hello@wearezoop.com
Dooz will review complaints in good faith and within commercially reasonable timeframes.
Claims involving potentially illegal material, the exploitation of minors, or other urgent safety concerns may receive immediate review and action.
Dooz reserves the right to remove, disable access to, restrict, preserve, investigate, or report content pending review and resolution.
Nothing in this section obligates Dooz to resolve disputes between private parties beyond the requirements of applicable law.
USER SUBMISSIONS
Campaign Runners and users remain solely responsible for the content, statements, materials, and information they submit through the Platform.
Dooz does not endorse, independently verify, or guarantee the accuracy, completeness, legality, quality, or reliability of user submissions.
Users represent and warrant that they possess all rights necessary to submit content to the Platform and to grant the rights described in these Terms.
Users further represent and warrant that submitted content does not knowingly violate applicable law or the rights of any third party.
MERCHANT OF RECORD; CAMPAIGN RUNNER RELATIONSHIP
Dooz serves as the Merchant of Record for purchases completed through the Platform.
As Merchant of Record, Dooz is responsible for:
• Processing customer payments;
• Administering customer transactions;
• Coordinating customer service relating to purchases;
• Managing disputes and resolution efforts;
• Administering applicable taxes and payment obligations; and
• Maintaining relationships with payment processors and other financial service providers.
Campaign Runners remain independently responsible for:
• Developing and operating their campaigns;
• Creating and producing campaign products;
• Providing accurate campaign information;
• Complying with laws applicable to their products and activities;
• Fulfilling products and rewards;
• Maintaining communications regarding campaign progress; and
• Cooperating with Dooz in connection with customer service matters, disputes, investigations, and resolutions.
Campaigns offered through the Platform frequently involve creative, publishing, manufacturing, and fulfillment processes that are subject to change.
Customers acknowledge that campaign participation and pre-orders involve inherent uncertainty.
Dooz cannot guarantee that every campaign will be completed exactly as originally described, without modification, or within estimated timelines.
PRE-ORDERS, PAYMENTS, REFUNDS, AND CUSTOMER SUPPORT
11.1 Payment Processing
Payments made through the Platform are processed by Dooz using independent third-party payment service providers.
Dooz may change payment processors from time to time without prior notice.
11.2 Pre-Orders and Payment Authorization
Many products offered through the Platform are offered on a pre-order basis and may not be manufactured or ready for shipment at the time an order is placed.
Unless otherwise disclosed on the applicable campaign page, pre-orders are collected in two separate installments:
An initial deposit equal to fifty percent (50%) of the purchase price, plus any applicable taxes, shipping charges, or other fees identified at checkout, is charged when the order is placed.
The remaining balance of the purchase price, together with any remaining applicable taxes, shipping charges, or other authorized fees, will be charged when the order is ready to enter fulfillment or shortly before shipment.
By placing a pre-order, Customer authorizes Dooz to process both the initial deposit and the remaining balance using the payment method provided at checkout.
Customer is responsible for maintaining a valid payment method until the order is fully paid.
If the remaining balance cannot be successfully processed, Dooz may notify the Customer and provide a reasonable opportunity to update payment information. Failure to provide a valid payment method may result in cancellation of the order, forfeiture of any applicable reservation rights, delayed fulfillment, or other action consistent with these Terms and applicable law.
Certain campaigns or products may require different payment schedules. Where a different payment schedule applies, it will be clearly disclosed on the applicable campaign page prior to checkout.
11.3 Nature of Pre-Orders
Customers acknowledge that:
• Products may not yet be manufactured at the time a pre-order is placed;
• Creative decisions, artwork, specifications, components, or packaging may evolve during development;
• Production schedules as shown in the details section of a campaign page, and as further revised by campaign updates, may change;
• Estimated delivery dates are provided in good faith but are not guaranteed;
• Delays and modifications are inherent risks associated with purchasing products offered on a pre-order basis.
11.4 Refunds and Resolution Process
Dooz believes that treating customers fairly is essential to maintaining trust within the community.
If issues arise with an order, customers are encouraged to contact Dooz before initiating a dispute with their credit card company or financial institution.
Dooz will work collaboratively with customers and Campaign Runners in an effort to reach fair and reasonable resolutions.
Depending on the circumstances, remedies may include, without limitation:
• Full refunds;
• Partial refunds;
• Store credit;
• Replacement products;
• Substitute rewards;
• Campaign credits;
• Revised fulfillment arrangements; or
• Other mutually agreeable solutions.
No specific remedy is guaranteed in every circumstance.
Resolution outcomes may depend upon factors including:
• The facts and circumstances of the matter;
• The status of production or fulfillment;
• The cooperation of the Campaign Runner;
• Funds reasonably available;
• Applicable law; and
• Dooz's reasonable business judgment.
Nothing in these Terms limits any mandatory consumer rights provided under applicable law.
11.5 Disputes with Financial Institutions
Customers retain all rights available under applicable law to dispute unauthorized or fraudulent transactions.
However, customers agree to make a good-faith effort to contact Dooz and allow an opportunity to address concerns before pursuing a dispute through a financial institution.
Abusive, fraudulent, or bad-faith use of dispute processes may result in appropriate action to the extent permitted by applicable law.
SHIPPING, FULFILLMENT, AND PROJECT DELAYS
Campaign Runners are responsible for manufacturing, production, fulfillment, and shipment of campaign products.
Estimated delivery dates displayed on campaign pages represent good-faith estimates based upon information available at the time provided.
Such dates are not guarantees.
Delays may occur due to circumstances including:
• Production challenges;
• Supply chain disruptions;
• Manufacturing constraints;
• Shipping carrier delays;
• Customs processing;
• Changes in campaign scope;
• Campaign Runner circumstances; and
• Force majeure events beyond reasonable control.
Dooz and Campaign Runners will make commercially reasonable efforts to communicate significant delays and provide updates regarding fulfillment progress.
PROJECT FAILURE AND UNFORESEEN CIRCUMSTANCES
Campaigns offered through the Platform involve creative endeavors and business activities that may encounter unforeseen obstacles.
If a Campaign Runner becomes unable or unwilling to complete a campaign, experiences material delays, or otherwise fails to fulfill obligations as anticipated, Dooz may, in its discretion, coordinate efforts to pursue reasonable solutions.
Such solutions may include:
• Refunds;
• Partial refunds;
• Credits;
• Substitute rewards;
• Alternative fulfillment arrangements;
• Revised delivery schedules; or
• Other remedies deemed appropriate under the circumstances.
Customers acknowledge that campaign participation involves inherent risk and that available remedies may depend upon production status, available funds, Campaign Runner cooperation, and applicable legal requirements. The latest information on timelines, schedules, production and fulfillment can be found on each campaign page's Updates section.
Nothing in this section creates an absolute obligation for Dooz to guarantee completion of a campaign or absorb all losses associated with campaign failure.
THIRD-PARTY SERVICES
The Platform may integrate with or rely upon independent third-party service providers, including payment processors, moderation providers, identity verification providers, age verification providers, shipping partners, analytics providers, and other vendors.
Dooz does not control and is not responsible for the acts, omissions, policies, or services of independent third parties.
Use of third-party services may be subject to additional terms and privacy practices maintained by those providers.
Dooz encourages users to review applicable third-party policies where appropriate.
DISCLAIMER OF WARRANTIES
THE PLATFORM, ALL CONTENT, CAMPAIGNS, PRODUCTS, AND SERVICES MADE AVAILABLE THROUGH THE PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DOOZ DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND QUIET ENJOYMENT.
WITHOUT LIMITING THE FOREGOING, DOOZ DOES NOT WARRANT THAT:
• The Platform will be uninterrupted, secure, or error-free;
• Campaigns will be completed exactly as originally described;
• Products will meet every customer's expectations;
• Estimated delivery dates will be achieved;
• Defects will be corrected;
• Content will always be available; or
• The Platform will be free from viruses or harmful components.
No advice or information obtained from Dooz shall create any warranty not expressly stated in these Terms.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DOOZ, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
THIS INCLUDES, WITHOUT LIMITATION, DAMAGES ARISING FROM:
• LOSS OF PROFITS;
• LOSS OF DATA;
• BUSINESS INTERRUPTION;
• LOSS OF GOODWILL;
• LOSS OF OPPORTUNITY;
• DELAYED OR FAILED FULFILLMENT OF CAMPAIGNS; OR
• THE ACTS OR OMISSIONS OF CAMPAIGN RUNNERS OR THIRD PARTIES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOOZ'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF:
(A) ONE HUNDRED U.S. DOLLARS (USD $100); OR
(B) THE TOTAL AMOUNT PAID BY THE CUSTOMER TO DOOZ THROUGH THE PLATFORM DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Dooz, its affiliates, directors, officers, employees, agents, and representatives from and against any claims, demands, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:
• Your use of the Platform;
• Your violation of these Terms;
• Your violation of applicable laws or regulations;
• Your infringement of any intellectual property, privacy, publicity, or other rights of another person or entity; or
• Content or materials submitted by you to the Platform.
Dooz reserves the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate in the defense of such claims.
INTERNATIONAL USE
The Platform is operated from the United States.
Users accessing the Platform from other jurisdictions do so voluntarily and at their own risk.
You are responsible for complying with laws applicable to your use of the Platform in your jurisdiction, including laws relating to adult content, consumer transactions, import restrictions, taxes, and online conduct.
Dooz makes no representation that the Platform or its content is appropriate or lawful in every jurisdiction.
EU / UK CONSUMER RIGHTS NOTICE
If you are a consumer located in the European Union or the United Kingdom, the following additional terms apply.
19.1 Pre-Order Nature of Campaigns
Products offered through the Platform are frequently sold on a pre-order basis.
Customers acknowledge that:
• Products may not yet be manufactured at the time of purchase;
• Production often begins after campaign completion;
• Estimated delivery dates are provided in good faith and are not guaranteed; and
• Delays, modifications, and changes in production schedules are inherent risks associated with pre-order campaigns.
19.2 Mandatory Consumer Rights
Nothing in these Terms is intended to exclude, restrict, or waive any consumer rights that cannot be waived under applicable law.
Where required by applicable law, customers may be entitled to statutory remedies including cancellation rights, refunds, repairs, replacements, price reductions, or other protections.
As Merchant of Record, Dooz will administer applicable consumer rights in coordination with Campaign Runners where appropriate.
19.3 Cross-Border Transactions
Campaign Runners may be located in jurisdictions different from the customer's country of residence.
Customers acknowledge that:
• Cross-border transactions may involve longer fulfillment periods;
• Import duties, VAT, customs fees, and taxes may apply; and
• Such charges remain the responsibility of the customer unless otherwise required by applicable law.
GOVERNING LAW AND ARBITRATION
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Platform shall be resolved through binding and confidential arbitration administered by the American Arbitration Association in Los Angeles County, California.
YOU AND DOOZ AGREE TO WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
Nothing in this section shall prevent either party from seeking temporary or preliminary injunctive relief where necessary to prevent immediate and irreparable harm.
If any portion of this arbitration provision is determined to be unenforceable, the remaining provisions shall remain in full force and effect.
MODIFICATIONS TO THESE TERMS
Dooz may revise these Terms from time to time to reflect changes in:
• The Platform and its services;
• Applicable laws and regulations;
• Card network requirements;
• Payment processor obligations;
• Industry standards;
• Verification and moderation practices; or
• Operational needs.
Updated Terms will be posted on the Platform with a revised effective date.
Continued use of the Platform following the effective date of revised Terms constitutes acceptance of those changes.
ENTIRE AGREEMENT
These Terms, together with the Privacy Policy and any policies, guidelines, or notices incorporated by reference, constitute the entire agreement between you and Dooz regarding your use of the Platform.
These Terms supersede any prior understandings, communications, or agreements relating to the subject matter herein.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
The failure of Dooz to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.
If you have questions regarding these Terms, please contact:
hello@wearezoop.com
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
END OF TERMS OF SERVICE